Thanks for the work that you did for us! Much appreciated! thanks to you all, your delivery staff too!
We would like to thank you for your fantastic donation to our raffle. We aimed to raise £1,600 - £2000 for a syringe driver and we have actually raised £2,544. Again many thanks for your generosity. Kind regards Dianne and Caroline.
Thank you for delivering my pre loved sofa this morning in Barnard Castle. The delivery men where very friendly and professional and I am thrilled with the sofa, it's great. Thank you so much. Mr B
Thank you Mrs J for this lovely comment on our Facebook page and permission to share it on here....lovely shop staff very friendly and helpful lovely assistant there dropped my coffee table off on his way home to Darlington I was very grateful to him thankyou so much
Another customer response was .....
We had a similar good experience when buying bedroom furniture. Would definitely recommend this shop. Good service with a smile.
As a response to a previous customer review we received this message from another customer .....
We bought 2 Alston sofas from here & totally agree, lovely staff & not pushy also the quality of the sofas is excellent.
Dear Paul,
I just wanted to write to you with regards to my visit today to your shop in Barnard Castle.
It was my first dealings with your business, and I have to say the experience was outstanding.
We were greeted on entry and allowed to walk around without been followed or approached every time we paused to look at something! (As happens in chain furniture stores).
Once we had zoned in on a sofa, Shane came across and gave us all the product details and options. Shane was superb and was not pushy in the slightest.
We left the shop to wander around the town, telling Shane we would be back in touch once we had measured up.
We did actually pop in again before heading back to Darlington to re-look at the material options - and again Shane was extremely helpful and non- pushy.
The result was we called Shane at 15:30 to place an order for 2 sofas.
It is not often I send emails to the MD, however I thought my first experience of the business and the personnel was outstanding, and as someone who works in a customer facing sales role I believe it is important to acknowledge excellence.
We will be back for certain, and will recommend your business to friends. I only wish we had come in sooner!
Kind Regards,
M
We have just received this lovely message from one of our customers , it is so nice to hear when customers are happy with the service we give .
Hi there,
Thank you very much for the arm caps repair. The match is perfect and the top stitching sets it off.
Thanks again for outstanding customer service.
Best wishes
Mrs 'X'
"ordered an extending dining table and some outdoor chairs with coffee table. Extremely helpful and friendly staff would highly recommend this shop, you won't be disappointed"
.... thank you all for the excellent service we have received. We love the sofas and your delivery men were fantastic. Kind regards, S
Dear Mr Olivier
I would like to thank you for your prompt service and repair after one of our dining chair’s leg snapped.
Shane, I hope I’ve got the correct name, did a marvellous job repairing the leg, so much so that my wife was showing someone the ‘repaired’ leg and I had to tell her that she had the wrong chair.
You said he was the man for the job and we certainly agree!!
Many Thanks
Kind Regards
Mr C
Thought we'd send you a few photos of our conservatory upgrade to a garden room with the addition of our new furniture. We are so pleased with the outcome.
Thanks again for the excellent service, we are proud to tell our friends where we purchased our furniture.
Dave & Kim
Very recently bought some large furniture from Oliviers, Barnard Castle. The staff couldn’t have been more helpful and I would like to say ‘thank you’.
This furniture has now been delivered to me in France.
C. Tipton
Really lovely furniture nice laid out show room. Good prices Gina very helpful sales person
M. Smith
excellent service always
J. Lockwood
Excellent service as always!
C. Finn
Great staff. This furniture store is bigger than you think. Good for browsing too.
C. Bunn
Been back to Oliviers fantastic people to deal with bought some furniture had it delivered. Delivery people very good. Nothing was too much trouble.
S. Ridds
Great value & friendly, helpful staff
I. Crisop
Staff very friendly and helpful. Did not force you to buy anything. I got a few things and the furniture is lovely. Drivers where very nice and helpful.
Z. Dale
Oliviers at Barnard Castle fantastic service. Desperately needed a double bed at short notice, great price and service. Will definitely be returning. Thanks for help
J. Elstob
You should go there people. Their furniture and fittings are excellent and the price is every bit as good as the big boys. Difference then? Their service and attention you what you want is brilliant. They also have an excellent selection of preloved furniture too. Try them, you won’t be disappointed.
J. Parkin
